Objective Outcome:

Whether it is pandemic, economic downturns or a crisis, there will always be tough times when you are in business, but how can you keep selling during these times. During tough times we are surrounded by bad news. Everywhere you turn you hear negativism: the media, peers, customers, concerned family and friends, and a worried management that is trying desperately to keep things afloat. How you choose to input and process this information determines your attitude and behavior.

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We can’t change the environment or what is happening around us, but we can change how we respond to what’s happening around us. In reality, your customers also need you more than ever during this challenging times. Why do I say that? Because you have the ability and capability to help them get through the difficult times that are out of their control.

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Your customers need to hear from you. They need your help and ideas, they need your solutions. You must be seen by your customers as a trusted adviser.

In time of pandemic/crisis and the change of technologies, businesses are facing tremendous challenges such as:

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• Difficulty in sales prospecting

• Competitor throwing price

• Low sales revenue

• Slash profit margins

• No differentiation of products

• Price war

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Therefore, sales professionals need to equip themselves with different mindset and skills set when selling in difficult economy. Instead of waiting for customer to walk to you and focus only on low hanging fruits (reactive selling approach), sales professionals need to proactively looking for new prospects, new business opportunities and taking extra effort to create market demands and customer’s needs. So, having better-trained sales professionals than your competitors is a sure way to gain an edge.

 

This is a highly practical program with proven strategies and step-by-step guidance.
 

As one of the leading sales training companies in the Malaysia, our sales training programmes will improve the selling skills of your sales team, enhancing their ability to be more effective at selling.

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By the end of the Training Course, participants will be able to:

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• Developing a new sales mindset and attitude to succeed in tough times

• To learn to use different sales approach when selling in tough times to gain customer’s trust and increase conversion rate

• To learn to analyse different targeted customers’ needs

• To learn how to create customers’ needs and market demands via online and offline selling

• To learn how to transform from a ‘Product-Pusher’ to a ‘Trusted Consultant’ to gain higher level of trust and to differentiate yourself from competition

• To learn how to demonstrate value and price to increase customer perceived value

• To learn how to create a customer-needs-focused presentation to demonstrate your value proposition effectively

• To learn how to handle different customers’ objections and leading customers to closing stage

• To increase your sales revenue and profits in tough times

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Who Should Attend?

Sales Professionals, Business Owners, Entrepreneurs, Sales Managers and anyone who involves in direct or indirect sales to achieve bottom line results.

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Course Duration:

This is a two (2) day training workshop programme is to be conducted from 9:00 am to 5:00 pm.

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Platform of Training:

 ZOOM Virtual Training