How Do You Value-Add Your Business By Offering Extra | Professional Selling Skills
Recently, I was sitting with a client in a “chain” restaurant. Our waitress was well mannered, knowledgeable, and po- lite. We enjoyed...
Why Premium Services Can Increase Your Sales | Best Customer Service Excellence
Attorneys and CPAs are privy to more information about their clients’ business affairs than any other professionals. You have the...
The Importance of Sales Journal For Business Success | Sales Management Skills Training
There are a number of outstanding reasons to keep a sales journal. Let’s name a few of them. They are easy to write in, don’t take up...
How Do You Service & Manage Internal Clients | Sales Management & Sales Leadership Skills
As you are aware, you were reminded that the way people inside the firm treat each other greatly impacts how the employees of the...
Why Client Satisfaction Surveys Are Out of Date | Sales Management Skills
The client satisfaction survey is one of the most misused marketing tools employed today. Most surveys fail to obtain reliable...
