How To Be More Patient In Business | Sales Management & Sales Leadership Skills
Patience is a virtue. That’s not so easy to see while you are follow-up on a business deal about to close, waiting for a flight that is...
Do You Have Different Level of Customers? | Customer Service Experience
On a plane from Malaysia to Hong Kong, I sat beside a meeting planner for Pricewaterhouse Coopers. She told me a story that bears...
Why Consistent Leadership Service Builds Brand Loyalty | Best Sales Leadership
Service consistency is a goal most midsized professional firms strive toward. It provides control over your customer service. It is also...
How To Sell Value | Using Market Pricing Based On Value -Professional Selling Skills
Pricing is one of the four Ps of marketing and is one that few professionals use. Accounting and law firm marketing has improved over the...
Client Business Review For Sales Success | Key Account Management (KAM)
A key marketing technique used by some top firms is the client business review (CBR). The CBR is used only on the firm’s “top 25”...