FREE SALES RESOURCES

FREE Sales Training Resources for Sales Effectiveness!

Free Sales Resources

Professional Selling Skills

Sales Management

Key Account Management

Sales Presentation Skills

The Art of Listening Skills | Effective Listening Skills

What is Listening? Being listened to is very important to most people. It is a sign of respect and genuine interest. True listening...

Keys to Better Listening for Wants | Effective Listening Skills Training

As already mentioned, listening is more important than asking questions, and asking questions is more important than talking. Yet there...

Listening Is Key to Creating Wants | Listening Skills Training | Customer Service Skills

Almost every book on selling has a chapter on asking questions. Marketing and sales trainers encourage you to ask, “Open-ended...

How to Maintain Awareness and Learning from Experience | Asia's Leading Sales Training

What does this mean? Maintaining awareness is about keeping your eyes and ears open and knowing what is going on in your business. It is...

How to Make an Appointment | Telesales Selling Skills Training

Why are Appointments important? Sales appointments are your opportunity to get in front of your potential customers face to face and...

How to Keep Customers Happy | Sales Management Skills

Why is this important? If your customers are happy with you and the services that you provided, they will remain loyal and keep buying...

The Importance of Active Listening | Effective Listening Skills Training | Sales Training Philippine

Active listening means showing the person who is speaking to you that he or she has your full attention. Remove Distractions In order to...

Dealing Positively with Customer Complaints | Customer Sales Service Training | Customer Service Tra

What is a complaint? A complaint is an expression of customer dissatisfaction. It can be easy to drive customers away if their complaints...

How to Do a Cold Call | Telesales Sales Training | Sales Prospecting Training

Making direct contact with your prospects by telephone can be a good way to research sales opportunities and set up sales appointments....

Excellent Customer Service | Show You Care

Care is the essence of all relationships with customers. Convince customers that you care for them by demonstrating care. Nothing...

Customer Service Excellence Training | Say Something (Create Small Talk)

Initiate the relationship with ten words. Choose something to say. If you can’t find ten words for a customer, that customer won’t come...

Improve Your Customer Service | Practice Good Manners

Ensure that the manner in which you serve a customer is good. “Teaching your grandmother how to suck eggs” is not exactly good manners....

Customer Care Service Training | Personalize Interactions

Add a personal note to every interaction with a customer. Too much customer service is impersonal. The standard letter issued by a...

Customer Service Training Program | Observe Customers

Observe to serve and thus reserve your best for each customer. By observing we learn what is going on and become sensitive to the nuances...

Good Customer Service Skills | Minimize Wait Times

Why make customers wait when most businesses are just waiting to steal your customers? If you see customers waiting today, drop...

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Featured Posts

Are You a Top Sales Professional? | Professional Selling Skills Training

How to Network and Get Referral | Effective Sales Prospecting Training

How to Disqualify Prospects & Clients | Sales Prospecting Skills Training

How to Stay on Track of Your Business | Sales Management | Sales Coaching Training

How to Differentiate Your Service | Sales Management Training

How to Design a Winning Proposal | Sales Presentation Skills

Planning Sales Call Improves Success | Effective Sales Planning Training

How to Overcome Rejections | Sales Prospecting Training

How to Turn Prospects into Clients | Effective Sales Prospecting Skills

How Uncovering Prospect Problems | Questioning Discoveries Selling Skills | Consultative Selling Ski

Recent Posts

Spending Time With Prospects For More Business & Referrals | Key Account Management Training | HRDC Claimable

How To Create Closing Strategy in Sales | Win the Sale | Professional Selling Skills Training | HRDC Claimable Malaysia

Why Human Touch is Better Than Using Technology in Sales | Professional Selling Skills Training | HRDC Claimable Malaysia

The Importance Of Knowing When To Sell & When To Negotiate | Consultative Selling Skills | Negotiation Skills Training Malaysia

How to Qualify a Prospect By Asking Effective Questions | Sales Prospecting & Cold Calling Training | Customer Service Training Malaysia

Why Salespeople Don’t Ask For Business After The Sales Presentation | High Impact Sales Presentation Training | HRDF Claimable Malaysia

How To Do Sales Forecasting Accurately | Sales Manager Training | HRDC Claimable Malaysia

The Way You Buy Reflects The Way You Sell | Sales Coaching Training | Sales Courses

How to Overcome Price Objections in Sales | Professional Selling Skills Training | Salespeople Training

The Power To Walk-Away From The Prospect | Sales Prospecting Training | Sales Transformation Asia

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FREE SALES RESOURCES

FREE Sales Training Resources for Sales Effectiveness!

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