

The 12 Laws of Effective After Sales Service | Customer Service Training | Customer Experience Training
What is an effective after-sales service? It’s just a few simple words, but what do they mean? We are all customers for something....


How To Control The Sale By Asking Better Questions | Consultative Selling Skills Training
With decision makers and influencers, you will be better off letting them do most of the talking. You want to let them think they are in...


The Right Technique For Answering Objections | Professional Selling Skills Sales Training
Here are three ways to strongly answer objections. 1. Feel, Felt, Found This practical technique overcomes a stall or a very personal...


How To Overcome 2 Major Types Of Sales Objections | Sales Training For Effective Selling Skills
When the prospect objects, you must understand what type of objection is being offered before you can handle it effectively. All...


The Closing Sales Technique Called “Puppy Dog Close” | Professional Selling Skills Training
Have you ever taken a puppy home “just for the night” to see how the kids like it? You now own it, don’t you? After your family has spent...


How Do You Use Position Power To Sell Effectively | Sales Management Skills Training
The position power of your firm’s managing partner (or CEO) is one of the most underutilized resources of a professional firm sales team....


Why Prospects Object | Consultative Selling Skill Sales Training
Professionals suggest that the sale does not begin until the prospect raises an objection. Objections may be real and logical, or purely...


The Important of Doing A Lost Proposal Evaluations | The Art of Consultative Selling Skills Training
After you have invested time in the proposal process and have lost, it is crucial to learn why. This gives you something in return for...


How To Minimize Perceived Risk With Testimonials | Value Selling Sales Training
Receiving solid referrals from delighted clients is the best way to build your business. Your closing ratio will be very high with a...


Professional Salespeople Sell on Emotion, Not On Logic | Best Sales Training in Malaysia
What is it that causes people to make a decision to buy? Is it logic or emotion? The Harvard Business School did some research on this...


Sell The Results with Product Knowledge | Sales Skills Training
Product knowledge is primarily for the benefit of the seller, not the customer. It is very rare that the person who knows most about the...


The Importance of Having The Sales Right Attitude In Selling | Consultative Selling Skills
Salespeople may know all about their product, they may know all the sales skills from the beginning of time, they may know every closing...


How Do I Become a Professional Salesperson? | Professional Selling Skills
There was a soldier who, when promoted to the rank of general, discovered that he was the youngest man in history ever to be promoted so...


The 5 Key Knowledge a Professional Salespeople Needs to Know | Professional Selling Skills
In order for any professional salespeople to have peak performance in selling, they are five very important knowledge salespeople need to...


How To Sell Effectively To People? | Effective Selling Skills
Selling is only directed at people. You cannot make a sale unless it is to another person. So the rule is: understand that every sales...