The 12 Laws of Effective After Sales Service | Customer Service Training | Customer Experience Training
What is an effective after-sales service? It’s just a few simple words, but what do they mean? We are all customers for something....
Spending Time With Prospects For More Business & Referrals | Key Account Management Training | HRDC Claimable
It is impossible to sell every possible prospect. Poor salespeople have the philosophy, “If they will see me, I will see them.”...
How To Create A Winning Proposals That Sells | Sales Presentation Skills Training
A written document provides the financial and qualitative information necessary to make an informed engagement decision. While in most...
The Right Technique For Answering Objections | Professional Selling Skills Sales Training
Here are three ways to strongly answer objections. 1. Feel, Felt, Found This practical technique overcomes a stall or a very personal...
The Important of Doing A Lost Proposal Evaluations | The Art of Consultative Selling Skills Training
After you have invested time in the proposal process and have lost, it is crucial to learn why. This gives you something in return for...
Sell The Results with Product Knowledge | Sales Skills Training
Product knowledge is primarily for the benefit of the seller, not the customer. It is very rare that the person who knows most about the...
The 5 Key Knowledge a Professional Salespeople Needs to Know | Professional Selling Skills
In order for any professional salespeople to have peak performance in selling, they are five very important knowledge salespeople need to...
Why Listening Is So Important In Sales? | Best Sales Training in Malaysia
Why listening is so important during the sales call? We need to make a conscious effort not to just hear what the prospect are saying but...
5 Ways To Regain Your Past Clients | Sales Management | Sales Leadership
Lost business is not necessarily lost forever. Many salespeople neglect this lucrative source of new business. I say new because if you...
How to Disqualify Prospects & Clients | Sales Prospecting Skills Training
Ever watch David Letterman dismiss a guest on his show? He simply stands up, looks at the guest in the eye, shakes his hand and says,...
Understanding the Client Needs and Wants | Sales Management Training | Sales Transformation Asia
Step One: Knowing the “Why” and the “How” Is What You Are Trained to Do Before you start any engagement, ask yourself, “Why did they...
How to Reach Out to Decision Makers | Sales Prospecting Skills Training
When making initial contact with the people who make or influence decisions, we have two key tactics to consider before the approach: (1)...
The Art of Listening Skills | Effective Listening Skills
What is Listening? Being listened to is very important to most people. It is a sign of respect and genuine interest. True listening...
Understanding Influencers’ Perceptions and Values | Effective Selling Skills
People make decisions emotionally and justify them with logic. But perceptions drive the emotions. For thousands of years, the perception...
How Uncovering Prospect Problems | Questioning Discoveries Selling Skills | Consultative Selling Ski
In order to sell services, a professional must have a command of all the potential problems of a prospect. Businesses hire professionals...
