Customer Service Training | The Importance of Effective Listening Skills
Listening in sales requires the equivalent of a zoom lens. Effective listening is not the same as efficient listening. Effective...
Professional Selling Skills Training | How to Position Your Sales Questioning
It’s very important to understand what business your prospect does and what kind of services or products they do offer to their...
Professional Selling Skills Training in Malaysia | Customer Focused Selling
Maybe it’s changing technology. Maybe it’s the still-recovering economy, which in some sectors has yet to bounce back from the market...
Selling Skills Training | How to Leverage All your Resources to Increase Sales?
The most effective salespeople have strong relationships with their customers and with their colleagues internally. It is important to lever
Selling Skills Training | How to Position Your Message Persuasively?
Positioning, one of the six critical skills, allows you to relate your capabilities to your customers’ needs. Here we learn how to position
Selling Skills Training | The Importance of a Sales Questioning Mindset
Before we meet up with the potential client, we need to think of some important and challenging questions. What are the Sales Questions we n
Selling Skills Training | Key Strategies to Get Feedback from Customers
Checking, is one of the six critical sales skills. Checking for feedback is an essential sales skill for salespeople who really want to know
Sales and Marketing Training | How to Ask Sales Question Effectively?
Of course, most salespeople ask questions—but what is the quality, the range, and the impact of those questions? Sales questions are...
Sales and Marketing Training | Always Answer a Question with a Question
How do you respond when a customer makes a comment, asks a question, or objects? Most salespeople respond with an answer—but there are alter
Sales Prospecting Training | 4 Guidelines for Understanding the Types of Prospective Client You Migh
Known need, willing to talk. This person typically calls and requests a meeting. He might already have a specific need or solution in mind
