The Art of Consultative Selling | The Discovery Phase of Selling | Sales Training China
Just as your physician might ask you to take a series of tests during your annual physical, a solid business professional will diagnose...
Researching Your Prospects On The Internet | Sales Prospecting Training | Sales Training Hong Kong
One of the most powerful tools to learn about your prospects’ business and industry is the Internet. Before the online information...
Dealing Positively with Customer Complaints | Customer Sales Service Training | Customer Service Tra
What is a complaint? A complaint is an expression of customer dissatisfaction. It can be easy to drive customers away if their complaints...
How To Qualify a Client with NEAD-PAY | Professional Sales Training | Sales Training Sri Lanka
NEAD-PAY is an acronym (slightly mis-spelled) for a pattern of asking qualifying questions. When you religiously follow this pattern, you...
Broad-Based Marketing Supports Prospecting | Sales Prospecting Training
Mass media (radio, TV, national publications) reach a large number of people, most of whom aren’t potential clients. Rather, you should...
The Importance of Benchmarking to Discover Needs | Sales Management Training
Top companies compare themselves to leaders not just in their industries, but in any process they are interested in. For instance, a...
Customer Service Training Program | Observe Customers
Observe to serve and thus reserve your best for each customer. By observing we learn what is going on and become sensitive to the nuances...
Customer Service Training | Get The First Five Seconds Right
Ensure that a customer’s first impression of you is positive. The first impression should never be the last impression. The little things...
Strategic Selling | How To Drive Business To Your Website
If you are about to get a website designed the first question and most important question you need to answer is . . . What do you want...
Effective Presentation Skills | Business Presentation Training | Feedback Is the Breakfast of Sales
We all know that feedback can help improve what we’re doing. And certainly it’s easy to become so involved in developing and delivering a...
Excellence Customer Service | Answer Calls Quickly
Pick up that ringing phone now. Never allow any phone to ring for longer than five seconds. A five-second telephone response received...
Best Up Selling Sales Training Program Malaysia | Sales Management Training | How To Do Up-Selling A
What is Up-selling? Up-Selling is what you do when you increase the value of the sales transaction at the point at which your customer...
Best Sales Management Training | Best Sales Training Program | When Is The Right Time To Increase Yo
If you increase your prices you can increase your profit margins. The question is can you do that? People do not buy on price alone and...
Sales Management Training | Sales Training Program | How To Solve Problems Together With Your Sales
Having trouble selling your solutions? Do you have a hard time getting your sales work force to buy into your plan? That’s because it’s...
Sales & Sales Management Training | Sales Management Strategy | How To Develop An Effective Elev
What is an elevator speech? An elevator speech is you talking about your business in public in an inspirational way. To elevate means to...
